Monthly Archives: January 2009

Are Your Agency Employees Blogging? Should you care?

Jan. × ’09

Tweet Your employees might just be inadvertently representing your agency while bouncing around on any of several social networks (LinkedIn, MySpace, etc.). Does your insurance agency need a policy regarding blogging, ‘Facebooking’ or Tweeting on Twitter? The New York Times seems to think they need one, and here it is: Don’t specify your political views. […]

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Liabilities and Exposures Created When Agency Business Email is Forwarded to Personal Accounts

Jan. × ’09

Tweet I have had several insurance agency managers and owners tell me recently that they have employees who prefer to forward business emails to personal accounts because they are more comfortable with their personal email service, or they want to work at home and the agency doesn’t have or permit web mail access to the […]

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Your Insurance Agency’s “Community” Reputation

Jan. × ’09

Tweet I have long encouraged agents to take control of their online reputation. Monitoring feedback left by others at various online rating and search services is a must. Encouraging positive feedback is even better. I recently concluded a purchase on eBay (where buyers and sellers are sometimes referred to as the ‘EBay community) and received […]

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